Secured Trading Service
What is STS?
STS is an escrow supervision service that protects the interests of both buyers and sellers. Funds are securely held by ibuychem.com until all order terms (e.g. delivery, product quality) are fulfilled.
Key Advantages
- Payment Protection: Funds will only be released to the supplier after you confirm satisfactory receipt of goods. Suppliers can only receive payment with your approval.
- Dispute Resolution: If any problems occur (e.g. quality discrepancies, shipment delays), our team will mediate and help reach a settlement based on supporting evidence.
- Flexible Payment Options: Supports credit cards (Visa/MasterCard), PayPal, Apple Pay, Google Pay, various local payment methods and T/T (bank transfer).
- Optional Inspection Service: You may entrust ibuychem platform to conduct pre-shipment inspection on product quality and quantity.
- After-sales & Dispute Handling: You can authorize our platform to assist with dispute resolution,
including refunds or product returns where applicable. This service is available only to buyers who sign the entrustment with ibuychem.
